As you are aware, we had a service call from one of your electricians last week. That was a busy and somewhat stressful time for us and was just prior to our home going on the market.
We also had another of your technicians visit to our house to undertake various jobs for us during May/June of last year.
On both occasions we were impressed with the staff’s professionalism and their friendly manner. There was a young man who showed an easy willingness to assist with all manner of minor issues we needed resolved before marketing our property.
Both of your technicians were a pleasure to have in our home and this letter is to commend you on your selection of staff. All too often these days tradesmen that visit are clearly not happy in their work and it is a relief when they leave.
On both occasions of your staff visiting our home, Ian and I have commented very positively on the experience.
We are electrical champions and our professionalism and expert workmanship have made us popular to boot. A big feather in our electrical cap was being ranked number 2 in the top 25 most popular home improvement services for the 2017 HomeImprovement2day NZ (we ranked no.1 in 2016!)
We are pretty proud to have made such a valuable contribution to electrical contracting in the Rotorua region – and that our customers’ great user experiences have been recognised.
One of our clients said he wondered why he hadn’t used us before. We listened to his urgent problem, made quick adjustments to our work schedule and were on the scene in a jiffy complete with a replacement appliance on loan while his was fixed.
We were certainly heroes for this grateful customer and going to the nth degree is our core ethos for all electrical services; residential, commercial, industrial and rural.
We are genuinely trusted by those who know us; we offer sensible advice and practical problem solving and our 24-hour, seven days a week service is a reassurance to you that we can get the job done when you need it.
Eastside Electrical are there when you really need us.
Our promise is to be extraordinarily helpful.
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684 Te Ngae Road,